There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Manager,

My name is Marco Milani and I am writing

epistle to grab your attention about the problems I have been facing

two weeks with your

service. I live on Airport Road and usually takes 30 number

, which

go to Bramalae

terminal. I have been using your

service for

5 years, but it is very unfortunate to say that your

service is no more accurate.

of all, I want to let you know that some of the

drivers are not punctual of time and most of the time, they skip my area route. My office time is 9 AM and it takes me 20 minutes to reach there, but whenever the

is late or skip my area route, I get late to the work and

lead

bad impact on my employee report. Another issue is with the

ticket

. The regular ticket

are $5 but sometimes the driver

$2 extra without any justification.

Not even me, most the passengers are affected due to these problems. By going late at work is affecting my profile and paying extra on regular ticket

is not worth

all. These problems are creating daily basis issues and losing your customers who connect with your company for many years.

I would like to suggest you that kindly look into

matter and keep an eye on your daily drivers report so that your

company may not bother the passengers.

Sincerely,